CHC33021 - Certificate III in Individual Support Byron Community College

CHC33021 - Certificate III in Individual Support

CHC33021 - Certificate III in Individual Support
Assessments are made against units of competency from the Certificate III in Individual Support CHC33021.
  • Communicate and work in health or community services (CHCCOM005)
  • Follow safe work practices for direct client care (HLTWHS002)
  • Work with diverse people (CHCDIV001)
  • Provide First Aid (HLTAID011)
  • Work legally and ethically (CHCLEG001)
  • Work with people with mental health issues (CHCMHS001)
  • Address the needs of people with chronic disease (CHCCCS001)
  • Recognise healthy body systems (CHCCCS041)
  • Apply basic principles and practices of infection prevention and control (HLTINF006)
  • Support community participation and social inclusion (CHCDIS012)
  • Contribute to ongoing skills development using a strengths-based approach (CHCDIS011)
  • Support independence and wellbeing (CHCCCS040)
  • Work effectively in disability support (CHCDIS020)
  • Provide individualised support (CHCCCS031)
  • Facilitate the empowerment of people receiving support (CHCCCS038)
CHC33021 - Certificate III in Individual Support

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<p><em><strong>Ever wanted to make a real difference in the lives of those living with a disability?</strong></em></p>

<p>A career in the community services sector


This course has no current classes. Please the waiting list.


Ever wanted to make a real difference in the lives of those living with a disability?

A career in the community services sector enables you to work within a flexible and rewarding employment environment. With the rollout of the National Disability Insurance Scheme (NDIS), there is no better time to get involved and learn about how you can support people in your community with a range of daily tasks while supporting their independence and quality of life.

This course will enable you to combine your caring, resilient and compassionate nature with this training to provide both physical and emotional support to clients and their families. Learn how to follow an individualised plan to provide the best possible person-centred care; coordination of activities to promote well-being; facilitate empowerment; and promote social inclusion.

During this Nationally Recognised qualification you will be guided by our highly skilled and industry current trainers to develop the personal and professional skills required to start your career. Including a minimum of 120 hours of work placement, where you will practice and hone your skills and knowledge in the disability sector, providing you an invaluable opportunity to develop relationships with local organisations and boost your employability as a disability support worker in community or residential settings.

You will learn how to

  • Provide individualised support and support independence and well being
  • Recognise healthy body systems
  • Follow safe work practices for direct client care
  • Comply with infection prevention and control policies and procedures
  • Work with diverse people
  • Work legally and ethically
  • Provide first aid

Disability Specialisation

  • Contribute to ongoing skills development
  • Follow established person-centred behaviour supports
  • Support community participation and social inclusion
  • Facilitate the empowerment of people with disability

Entry Requirements

There are no formal entry requirements for this qualification.

Admission / Desirable Requirements

When studying with Byron Community College, we want you to succeed. Entry requirements allow us to ensure you have the pre-existing knowledge and skills required to complete your qualification. This course involves reading and undertaking a range of written assessments. A full list of admission / desirable requirements is available in the course Information Pack, please call or email the college for details.

Work Placement

You are required to complete 120 hours of work placement in a host aged care and/or disability facility that formally contributes to the assessment process. This includes the need to collect and use information from the work placement as part of your overall assessment. Work placement is mandatory and an assessable component of the course. The college will assist you to arrange work placement, including providing a list of local facilities who take on students regularly to complete their work placement. Students are required to communicate with the college and tutor prior to undertaking any contact with work placement facilities.

Course Duration & Hours

  • Assessments will be completed in an online format
  • Rolling enrolments - First intake Tuesday 6th February 2024
  • 2 days of face-to-face onsite learning per week, 9:00am – 4:00pm, Tuesday & Wednesday
  • 1 day structured at home study per week, flexible
  • 1 day unstructured at home study per week, flexible
  • 120 hours work placement (refer Work Placement section)
  • Delivery location: Mullumbimby Campus

What to bring

  • Laptop
  • Pen and paper
  • Mug for tea and coffee
  • Water bottle and refreshments

Course Fees

The fee below applies to all eligible Smart and Skilled students:

Smart and Skilled NSW Fee Free initiative - $0

To be eligible for Smart and Skilled government subsidised training, you must:

  • Be an Australian citizen, permanent resident or humanitarian visa holder, or a New Zealand citizen; and
  • Live or work in New South Wales; and
  • Be aged 15 years or older; and
  • No longer be at school or equivalent; and
  • Provide the College with your USI at the time of enrolment (admin staff can assist you in obtaining a USI

Most NSW residents are eligible for the above government subsidised fee!**

For more information on Smart and Skilled eligibility criteria or subsidised places, click here or call our office on 02 6684 3374.

This training is subsidised by the NSW Government.

The fee below applies to all User Pays students:

  • Full fee: $2,700
  • Concession: $2,500
  • Early Bird: $2,295 (deposit to be received by 11 August 2023)

Payment Plan
Course fees are paid in instalments scheduled throughout the duration of the course. Fee schedules for individual courses are outlined on the enrolment paperwork available through the college administration team.

This course is Austudy Approved

Student story: Ryan Wallis Certificate III in Individual Support

Student Policies and Procedures

See Student Handbook


From the 1st of January 2015, any student enrolling in an Accredited Training course will be required to obtain a USI. The USI helps to keep your training records and results together in an online account which is controlled by you. You can logon to the "USI website": and follow the simple instructions online to create your USI. This then needs to be provided to the College at the time of enrolment.

Important Information

Once your enrolment is completed you will receive a confirmation email. This email will be your receipt and inform you of the dates, time and venue of your course, it will also let you know of anything you need to take to class with you. Please make sure that you give us a valid email address and mobile number as any course changes will be communicated via sms or email.

Click here to read our Refund Policy